Signs came in and they look great! Our custom printing looks phenomenal - sharp and clear printing. They are a little scuffed up, but they're outdoor parking signs so not a big deal.
While these go together very easily there is no option to fill the base with sand or water to keep it in place. A stiff breeze comes through and these things will turn into a sale with the sign placed inside of it. I've placed a couple of sand bags through each side of the base to keep them in place. Good construction while there are some opportunities as I've mentioned already.
I was not expecting much of the signs because it was my first time ordering like this, but when I got the signs they were really good, and the process was really easy. I will definitely order more from this site in the future.
The frame could use a little extra weight for stability but overall it’s good.
SmartSign: For enhanced stability, 1.5 gallons of water or sand (or a mix) can be added using the sign's ballast holes. With 20 lbs of sand, the frame would then have a total weight of 32 lbs. We would recommend sand over water just to avoid any unwanted leaks or water spills. Hope this helps.
The sign looks great, but has some minor damage. As with previous signs, it arrived from UPS with one or more horizontal creases. A thin sheet of paper taped to the sign does not quality as good packaging (e.g., bubble-wrap). Whenever I complain, customer service just says, "Sorry, we notified the packaging department." Saying that over and over without fixing the problem shows there is a problem within the company.
80% Chance of Damage During Shipment
By: William
The sign looks great, but has some minor damage. As with previous signs, it arrived from UPS with one or more horizontal creases. A thin sheet of paper taped to the sign does not quality as good packaging (e.g., bubble-wrap). Whenever I complain, customer service just says, "Sorry, we notified the packaging department." Saying that over and over without fixing the problem shows there is a problem within the company.
SmartSign: Thanks for your feedback it is much appreciated. We apologize that the signs are shipped without bubble wrap. Unfortunately we have no way of changing the packaging but if you ever need your sign replaced you may send photos of the items and we can get the items replaced for you right away. Sorry again for the issues regarding the packaging.
Frame is super sturdy, fairly light weight, and easy to move around. Printed panels were pretty good for the most part. Corrugated plastic with a nice glossy coating, easy to clean/wipe. There was about a 1/16 blank stripe down the left side of each panel (artwork provided was sized properly). Easy fix with a ruler and a sharpie. And a couple of stray ink splatters on some white space. Not a deal-breaker, just a minor quality control issue. Overall we're pleased with the purchase.
SmartSign: We apologize greatly for the printing issues with this order. If you feel like the printing issues are a problem you could send us a photo of what you received and we can have our production team send out a replacement.
Great quality frame and panels. The panels, however can be tricky to get in and out due to lack of space at top. I can barely get them out at the bottom. Using a tool could damage the sign.
SmartSign: Thank you for placing your order with us. We appreciate your feedback and look forward to serving you in the future. You can get a little knife to pry the panel away from the frame.
I loved them, but had requested slightly rounded corners and holes so we could fasten to the fence. If it couldn't be done, I wish they had just told me.
SmartSign: We apologize greatly that this sign didn't come with rounded corners. As a courtesy, we have applied a 15% discount to be used on any future order.
Signs came in and they look great!
Signs came in and they look great! Our custom printing looks phenomenal - sharp and clear printing. They are a little scuffed up, but they're outdoor parking signs so not a big deal.