Some smudging of the ink, but they look pretty nice.
SmartSign: Thank you for ordering with us. We appreciate your feedback and look forward to working with you in the future. Please contact our customer service department if you wish to return the item.
The sign was fine but packaged horribly.
It was all bent when I received it. I tried to straighten it out but it still doesn’t sit flat on my door.
It was put in a flat envelope with no foam.
Should have been in a box for protection from being roughed up by the shipping company.
SmartSign: So sorry. Please accept our apologies for UPS mishandling your item. Please contact our customer service department if you want a replacement – and we will send you a new sign, for free.
Good sign the text is the height needed. The quality of the film on the sign has some ripples that do not look the best and for the price that is my only issue. Overall satisfied with the product.
Good sign - Some Quality Issues
By: Will
Good sign the text is the height needed. The quality of the film on the sign has some ripples that do not look the best and for the price that is my only issue. Overall satisfied with the product.
SmartSign: For enhanced durability, our signs have a UV laminate and coating. This laminate also adds graffiti resistance. With over 100 years of experience in making durable aluminum signs, we have a good deal of experience with materials that last outside (and those that don’t!). Our laminated signs should last over ten years outside. If you see a failure (and this is very rare for us), we will send you a free replacement sign.
Printed as requested but hole locations for mounting should be an option
SmartSign: Thank you for the feedback on your order. If you are not satisfied with the hole placement, we can send you a free replacement sign with holes in your desired locations. Our customer service manager will reach out to you.
I am not sure if these will hold up well in the Texas sun - great for indoors and arrived just as I had ordered them. If you need something durable for outside, probably better to order something in metal.
Received first order of two decals that were both unusable. Customer service rectified this with replacement after I presented picture of the problem issues. Receiving new product going forward was timely. Would have given at least four stars if production hadn't failed to inspect product before sending out.
SmartSign: Thank you for placing your order with us. We appreciate your feedback and look forward to serving you in the future.
Quick and easy to create and order signs. The alumnium sign we order has sharp uneven edges.
SmartSign: Thank you for placing your order with us. We appreciate your feedback and look forward to serving you in the future. Safety is our priority when it comes to our products. We want to ensure you receive a sign that looks great and is safe to mount as well. We apologize for the sharp edges and hope it did not cause any injury. We spoke with production and they assured us this will not happen again. We can offer a discount for the inconvenience this has caused. Please advise if we should proceed.
SmartSign: Thank you for your feedback on your order :) We're sorry you were not satisfied with the sign you ordered. We will credit you for the incorrect sign and send you a free replacement.
SmartSign: Thank you for your feedback on the order. Sorry for the delay. Please know you are a valued customer and we look forward to serving you in the future. We do our best to correct mistakes. As a courtesy, we can offer you a rebate on your order.
Good for the price
Some smudging of the ink, but they look pretty nice.