The customer service has been spectacular and the order was processed quickly and accurately. The sign itself isn't quite as great. The lamination is already peeling and warping and it's only been up a week. I don't think this is going to last very long so, unfortunately, I can't recommend this sign.
SmartSign: So sorry! We will credit you for the bad signs and send you a free replacement.
SmartSign: We do apologize for any inconvenience. We will send you a replacement sign, for free. Our customer service manager will give you a follow up call.
SmartSign: We do apologize for any inconvenience. We will send you a replacement sign, for free. Our customer service manager will give you a follow up call.
Signs are good but customer service and shipping is not satisfactory. Promised 2 day shipping got it in 5 days lost an account for impounds because of this issue
SmartSign: Thank you for your feedback on the order. Sorry for the delay and gap in communication. Please know you are a valued customer and we look forward to serving you in the future. We do our best to correct mistakes. As a courtesy, we can offer you a refund on your order.
Custom Sign : Add Your Wording Here Part #:S-3693 14" x 10" Aluminum (40 mil) Verified PurchaseGreat customer service but not a great sign
The customer service has been spectacular and the order was processed quickly and accurately. The sign itself isn't quite as great. The lamination is already peeling and warping and it's only been up a week. I don't think this is going to last very long so, unfortunately, I can't recommend this sign.