Sign - great; price - Awesome; Packaging - Subpar as the sign arrived bowed and had a dent on the side. Still usable
SmartSign: So sorry! UPS sometimes mishandles our boxes in their conveyor systems and mistakes happen. We can send you a free replacement sign. Please reach out to our customer service or give us a call at 800-952-1457.
Tamara
Apr 26, 2023
Size: 12" x 18"Material Type: Heavy-Duty Aluminum Sign, 63 mil Verified Purchase
WAREHOUSE SIGN
I MEANT TO HAVE IT HIGH INTENSITY AS WELL BUT STILL LOOKS GOOD
SmartSign: Thank you for the feedback on your order. As we check your order details, we can see that you placed an order for 2 High Intensity Reflective Aluminum Signs and two 63 mil Heavy-Duty Aluminum Signs. Contact our customer service department if you want a replacement.
Emily
Dec 12, 2022
Size: 24" x 36"Material Type: Corrugated Plastic Sign Verified Purchase
Heavy duty, affordable, quick shipping but color slightly off
Sign is good quality, correct size and was shipped extremely quickly. My reasoning for the 3 star review was that the print was a lot more teal than green, which was not exactly what I thought I was ordering. However, it is a sturdy sign.
SmartSign: Thank you for ordering with us. We appreciate your feedback and look forward to working with you in the future.
need sign right away as a replacement - but they shipped it UPS ground thought is was coming 2 day !
SmartSign: Sorry for the inconvenience. Please know we value your business and look forward to servicing you in the future.
Douglas
Feb 10, 2021
Size: 18" x 24"Material Type: Engineer Grade Reflective Aluminum Sign, 80 mil Verified Purchase
First time sign was not perfect but excellent design and service. Recommended
Excellent job with the design (size and spacing of lettering). Great service and delivery. My only disappointment was that it appears that there was a scratch in the aluminum and the sign was printed over it. As long as it doesn’t affect the longevity of the sign, I can live with it. After several orders with Smart Sign this is the first time the sign was not perfect. I would still recommend Smart Sign.
SmartSign: "We apologize for the inconvenience and we appreciate you brought this to our attention.
We will send you a free replacement sign with no imperfections. Our customer service manager will give you a follow up call.
With over 100 years of experience in making durable aluminum signs, we have a good deal of experience with materials that last outside (and those that don't!)."
Nicole
Oct 06, 2020
Size: 12" x 24"Material Type: Heavy-Duty Aluminum Sign, 80 mil Verified Purchase
sign size
I love this place but my sign was to big this time but they sent out a correct sign right away.
Shipping is fairly quick
SmartSign: Thank you for placing your order with us. We appreciate your feedback.
Caleb
Nov 12, 2019
Size: 24" x 36"Material Type: Engineer Grade Reflective Aluminum Sign, 80 mil Verified Purchase
Nice sign except for bump in letter
This was a great looking sign and I would have given it five stars however I could not due to the fact that there was a bump in the middle of one of the letters. Disappointed because of what I paid for sign. I'm sure it was a mistake that doesnt happen often however I cant believe someone didn't catch it.
Nice sign except for bump in letter
By: Caleb
This was a great looking sign and I would have given it five stars however I could not due to the fact that there was a bump in the middle of one of the letters. Disappointed because of what I paid for sign. I'm sure it was a mistake that doesnt happen often however I cant believe someone didn't catch it.
SmartSign: "Thank you for taking the time to write a review. Sorry you had less than a 5 star shopping experience with us. We'd be happy to work with you to help resolve that.
We will send you a free replacement sign with no imperfections. Our customer service manager will give you a follow up call.
If you need anything else, please give us a call and we can continue working on a resolution together."
Ordered like six signs, two came scratched, no protection in between them.
SmartSign: Thank you for the feedback on the order. Sorry about the damage to your sign due to the way it was packaged. UPS sometimes mishandles our boxes in their conveyor systems and mistakes happen. Let us send you a free replacement sign. Our customer service manager will reach out to you.
Geofrey
Sep 26, 2017
Size: 24" x 36"Material Type: Heavy-Duty Aluminum Sign, 80 mil Verified Purchase
A Beautiful Sign, Shipping Protection is Lackluster
A gorgeous sign that was delivered promptly with one complaint.
My one critique, packaging could be better for shipping. Thin cardboard surrounds the sign on both sides. Unfortunately, my sign arrived with a small gash on the "G". This pierced the UV protection and scratched the paint. The shipping protection wasn't sufficient.
It's not highly visible unless you're up close to the sign. That said, I know it's there and it bothers me. For the price I paid, it should not have arrived like this.
SmartSign: Thank you for the feedback on the order. Sorry about the damage to your sign due to the way it was packaged. UPS sometimes mishandles our boxes in their conveyor systems and mistakes happen. Let us send you a free replacement sign. Our customer service manager will reach out to you.
Gary
Jul 07, 2017
Size: 6" x 12"Material Type: Heavy-Duty Aluminum Sign, 63 mil Verified Purchase
PERFECT NOTHING TO COMPLAINT ABOUT. DOLLAR FOR DOLLARS IT'S ALL GOOD.
IT'S ALL GOOD, NOTHING TO COMPLAINT ABOUT. THX
SmartSign: Thank you for placing your order with us. We appreciate your feedback.
jeff
Mar 27, 2017
Size: 6" x 12"Material Type: Heavy-Duty Aluminum Sign, 63 mil Verified Purchase
good sign bad ink printing
the brown back ground was in 3 or 4 different brown colors, bad printing
SmartSign: We appreciate your feedback and apologize for any inconvenience. We do our best to correct mistakes. We will send you a free sign (with the correct print) and refund you for this purchase.
Size: 12" x 18" Material Type: Engineer Grade Reflective Aluminum Sign Verified PurchaseOverall a good value
Sign - great; price - Awesome; Packaging - Subpar as the sign arrived bowed and had a dent on the side. Still usable