Poor customer service. Ignored my directions. Multiple do overs for approval l.
Have always been a satisfied customer.
This year that changed.
Customer service got the order wrong multiple times and ignored my directions trying to use clip art instead of my image twice.
The plaque turned out OK but not up to their usual standards.
Poor customer service. Ignored my directions. Multiple do overs for approval l.
By: Chris
Have always been a satisfied customer.
This year that changed.
Customer service got the order wrong multiple times and ignored my directions trying to use clip art instead of my image twice.
The plaque turned out OK but not up to their usual standards.
SmartSign: Thank you for your feedback on the order. Sorry for the gap in communication. Please know you are a valued customer and we look forward to serving you in the future. We do our best to correct mistakes. As a courtesy, we can offer you a discount on your next order.
Size: 9" x 7" Material Type: Custom Engraved Wooden Plaque Verified PurchasePoor customer service. Ignored my directions. Multiple do overs for approval l.
Have always been a satisfied customer. This year that changed. Customer service got the order wrong multiple times and ignored my directions trying to use clip art instead of my image twice. The plaque turned out OK but not up to their usual standards.