The bolt was ½ inch too short to install on the pole.
L.A.
Oct 02, 2023
Verified Purchase
Never Received attachment nomenclature.
These items never arrived. Never received them. No separate package & nothing packed inside with the sign. No big deal….I am just legally causing drama for my city and the state. Doing my part to get into some good trouble. Long story, but is a land issue dispute and I am flat out tired of being lied to by some Redneck small time mayor & city council. Plus, because it’s not illegal it just pisses the hell out of some Barney Fife Mayberry USA police. ??????
SmartSign: We apologize if you are missing the package. We can see this order was delivered on Friday, September 29th, on UPS tracking. We have sent you the UPS' proof of delivery. Could you check again to see if you have it? If it's still missing we can send out a replacement.
Keith
Aug 08, 2023
Verified Purchase
Review store recommendations specs before checkout
Ordered a total of 4 bolts only received 3. But they are an inch to short anyways.
SmartSign: Thank you for placing you order with us. As we check your order details, we can see that you have returned the hardware kits and we have refunded the amount charged for hardware kits on this order.
Judy
Nov 29, 2022
Verified Purchase
Doesn't fit standard fence post
These screws are too large to fit in to the holes on a standard metal fence post. I was very disappointed in that since I had the impression from the photos that they would work. I ended up nailing the sign to a wooden post instead.
SmartSign: Thank you for placing your order with us. We look forward to serving you in the future. Our sales manager can call you for more assistance.
dharmendra
Aug 29, 2022
Verified Purchase
Did not received the item.
I haven't even received this item. Please send it to me asap
SmartSign: As we check your order details, we see that both packages have been delivered. Our customer service manager will reach out to you for more assistance on this.
I never received. I asked for money back. Have not gotten or heard anything. No credit yet
SmartSign: A refund for your returned item (BoltGuard Anti-Theft Post Attachment Kit – 2 Bolts) has been issued. Please allow 5-7 business days for it to reflect in your account.
Steve
Apr 06, 2022
Verified Purchase
Too short!
Too short to use with the post and sign that was ordered with them.
SmartSign: Thank you for placing your order with us. We look forward to serving you in the future.
Harry
May 14, 2021
Verified Purchase
Almost pleased with my order....
the "bolts" were not in the order received! only foul up that I have had dealing with you folks! Wonder why??
Greg
Feb 11, 2021
Verified Purchase
Greg
They didn't arrive due to torn sign packaging during shipping... ( They were packaged with the sign ) Not SmartSign's fault.... They did refund me the difference.
Jeff
Jan 04, 2021
Verified Purchase
Missing parts
Did not receive with sign
Marilyn
Aug 08, 2020
Verified Purchase
Incomplete order
Was not delivered. I sent email regarding this to company.
TONI
Mar 30, 2020
Verified Purchase
Toni
did get them the package very well could have accommodated the screws
Catherine
Feb 19, 2020
Verified Purchase
BOO
Never received...need a credit on my credit card
Scott
Aug 28, 2019
Verified Purchase
Missing Items
Never received them
christi
Aug 22, 2019
Verified Purchase
never received
I never received the bolts...
Deborah
Nov 29, 2018
Verified Purchase
Bolts cause damage
These bolts were mailed in the same package with a sign I ordered. During shipping, they caused a dent in said sign. They should have been shipped with additional padding so as not to cause damage to other items. I would of been better off buying them at my local hardware store.
Size: 2.5" x 0.3125" Material Type: Sign Attachment Hardware - 2 Bolts & 3 Tamperproof Nuts Verified PurchaseBolt is only 2 ½ inches long
The bolt was ½ inch too short to install on the pole.