I placed the order on October 25th. I asked for a proof, and they only did half of it, so I sent it back and asked for it to be done as stated. The proof was finally approved on the 27th. Since then, it's been in limbo. I cannot get an answer from anyone; I keep getting told by Luke or Tanjanika that they'll look into it and they'll get back to me. Surprise. They still haven't. It's now November 7th, and I still have no word where my order is or if it's even on its way. Very poor customer service and very, very poor communication from this company. I will change my review once I actually get some answers.
SmartSign: We strive for our customers to have an exceptional buying experience with us, and we're disappointed whenever they don't. Sorry about the delay with your order. We appreciate your feedback and look forward to servicing you in the future. Your shipment was delivered on Tuesday, November 15.
These signs are not only reversible but durable and easily wiped down. If I am in need of this type of thing again I will definitely be coming back to MySafetySigns for future purchases.
Poor Communication
I placed the order on October 25th. I asked for a proof, and they only did half of it, so I sent it back and asked for it to be done as stated. The proof was finally approved on the 27th. Since then, it's been in limbo. I cannot get an answer from anyone; I keep getting told by Luke or Tanjanika that they'll look into it and they'll get back to me. Surprise. They still haven't. It's now November 7th, and I still have no word where my order is or if it's even on its way. Very poor customer service and very, very poor communication from this company. I will change my review once I actually get some answers.