Size: 7" x 10"Material Type: Aluminum (40 mil) Verified Purchase
Nice product. Odd production process.
The signs are great. The fulfillment was a challenge. The production department changed approved designs 2 times without my consent. I’m not sure why it’s policy or why some feel the need or privilege to do that. If the file from the customer is approved and uploaded, it should print as is. Please don’t change designs and delay fulfillment. It makes no sense.
SmartSign: We want to apologize for the experience you had with your purchase. This is not typical of us and can assure you it wouldn't happen again. We've used your experience within our customer satisfaction process to be sure we don't make this mistake again. Contact our customer service department if you want a new sign – and we will send you a replacement sign, for free. We would love to do business with you again.
Size: 7" x 10" Material Type: Aluminum (40 mil) Verified PurchaseNice product. Odd production process.
The signs are great. The fulfillment was a challenge. The production department changed approved designs 2 times without my consent. I’m not sure why it’s policy or why some feel the need or privilege to do that. If the file from the customer is approved and uploaded, it should print as is. Please don’t change designs and delay fulfillment. It makes no sense.